Privacy Policy


Howell Hylton is committed to protecting and respecting your personal information and privacy. This notice relates to the collection and use of your personal information. Any such information will be used in line with data protection laws and regulations.


Some definitions

  • ‘Site’ – means the publicly available website
  • ‘Service’ – means the Legal services we provide to our clients.
  • ‘User’ – means a person who uses our Site.
  • ‘Personal Data’ – means any information that can personally identify an individual.


Who we are and our contact details

The data controller is Howell Hylton Ltd.

You can contact us regarding this notice or any other matter by telephone on 01209 613014, by email at or by post to: Howell Hylton, Office 2, The Old Chapel, Greenbottom, Chacewater, Truro, Cornwall, TR4 8QP.


Your rights

You have various rights in relation to the data we hold upon you.
  • The right of access – If you ask us, we’ll confirm whether we’re processing your personal information and, if necessary, provide you with a copy of that information
  • The right to rectification – If the personal information we hold about you is inaccurate or incomplete, you are entitled to request to have it rectified.
  • The right to erasure – You can ask us to delete or remove your personal information in some circumstances
  • The right to restrict processing – You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances.
  • The right to data portability – You have the right in certain circumstances to obtain the information you have provided to us and to reuse it, or ask us to transfer it to a third party.
  • The right to object – In certain circumstances you have the right to object to us processing your data.

The information that we will collect

In the course of our business we may collect both Personal and Special categories of data. Personal data may include name, address, email address and national insurance numbers. Due to the nature of our business we may also collect special categories of data, such as racial or ethnic origin, medical information and/or previous convictions.

The data may be collected through various means when acting on your behalf, including through communications with you and also with third parties.

‘Automatically Collected’ Information – If you use our Site or Service we may automatically collect information about your computer, including, where available, your IP address, operating system and browser type. We achieve this by using cookies and other forms of technology. All of the information that is automatically collected is statistical data about our User’s browsing actions and patterns.


The legal basis for using your information

It is necessary for us to use your personal information;

  • To perform our obligations in accordance with any contract that we may have with you.
  • It is in our legitimate interest to use personal information in such a way to ensure that we provide the Service to you in the best way that we can, and also to ensure that we comply with obligations required of us by agencies including the Solicitors Regulation Authority and the Legal Aid Agency.


Sharing of information

We will ensure that your information remains within Howell Hylton except in the following circumstances:-

  • Where it is in your best interests to disclose data to third parties for example when instructing Counsel or expert witnesses on your behalf.
  • Where on occasions your file may be audited by outside agencies such as the Solicitors’ Regulation Authority, Legal Aid Agency or the Lexcel Practice Management Standard.
  • When we use third party service providers to supply or support our services to you. In such circumstances we have confidentiality agreements with those providers


Length of retention

We retain data having regard to our responsibilities under Data Protection/GDPR legislation and regulations. A copy of our retention policy can be requested.



If you wish to complain about the processing of your data you can do so by using the contact details above. If you are dissatisfied with our resolution of your complaint you may also complain to the Information Commissioners office at



A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised Service. By using our Site or Service, you agree to the use of cookies. You can find more information about the cookies we use and the purposes for which we use them below.

We use the following cookies:

Analytical / Performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This also helps us to improve the way our Site works, for example, by ensuring that Users are finding what they are looking for easily.

Necessary cookies – these are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.



We use Google Analytics to measure traffic to our Site and understand how Users move around and use our Service. We use this information to enhance the Site and Service we provide to ensure that Users get the best experience possible. All of the information we collect from Google Analytics is aggregate and will not be disclosed with any other third parties.

By agreeing to this Privacy Policy, you agree to the use of Google Analytics. Google may use the data collected to assess activity on our site. As Google is a separate entity to us, it has its own privacy policy which we recommend you review. More information about Google analytics and how they secure the data collected.


Contact us

You can contact us at any time if you have any questions, comments or requests regarding this Privacy Policy.


Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Last edited: 24/05/22